- Introduction
At Logística Aduanero Internacional Fray Bernardino de Sahagún S.A. de C.V., American Customs & Logistics Services S.A. de C.V., and Clearway Global Trading Services LLC («the Company»), we are committed to protecting our customers’ privacy and personal information, partners, suppliers and users of our services. This Privacy Policy describes how we collect, use, protect and share personal data as part of our logistics activities, international trade, international consulting, implementation of multi-brand point of sale terminals, banking integration and eCommerce solutions.
The processing of personal data is carried out in accordance with the Federal Law on the Protection of Personal Data held by Individuals (Mexico) and other applicable regulations.
- Personal Data we collect
The Company may collect the following categories of information:
2.1 Identification Data
Name, company name, address, RFC or TIN.
Official identification (where legally required).
Contact details (telephone, e-mail).
2.2 Financial and Transaction Data
Information required for international trade transactions.
Data related to payments, invoicing and bank accounts.
Information processed through point-of-sale terminals and banking integrations.
2.3 Operational and commercial data
Information needed for logistics, customs clearance, international transport and tracking services.
Data provided in contracting international consulting services.
Information related to eCommerce operations and platform integration.
2.3 Operational and commercial data
Information needed for logistics, customs clearance, international transport and tracking services.
Data provided in contracting international consulting services.
Information related to eCommerce operations and platform integration.
2.4 Technological data
IP addresses, device identifiers, cookies, geolocation (when the user authorizes it).
Logs of access to platforms, control panels or operating systems that the Company provides.
- Purposes of the Processing
Personal data will be used for the following purposes:
3.1 Primary Purposes
Provision of logistics and international trade services.
Processing of customs operations, transport, storage and tracking.
Implementation, management and maintenance of multi-brand point of sale terminals.
Banking integration and electronic payment processing.
Provision of international consultancy and foreign trade analysis services.
Management of eCommerce operations and related technology solutions.
Compliance with contractual, regulatory and tax obligations.
3.2 Secondary purposes
- Statistical, operational and performance analysis.
- Continuous improvement of our services and platforms.
- Sending of commercial or promotional information (only in case of express authorization by the holder).
- Transfer of personal data
The Company may transfer personal data only in the following cases:
Customs, tax and regulatory authorities for compliance with international trade rules.
Banking institutions, exclusively for authorized operations and under certified security environments.
Technology platforms and service providers, necessary for the operation of POS, eCommerce developments and logistics systems.
Transport, storage or business partners only to perform the contracted services.
In no case will data be transferred for purposes other than those set out in this Policy without prior consent.
- Safety measures
The Company takes administrative, physical and technical measures to protect personal data, including:
Encryption of information in transit and storage.
Access control and advanced authentication.
Regular audits of systems and compliance.
Internal confidentiality, privacy and restricted use policies.
- ARC Rights
Holders of personal data may exercise their rights of access, rectification, cancellation and opposition (ARCO) by sending a request to:
📧 operations@clearway.com.mx
📞 +52 56 6152 7154
The application shall include:
Full name of holder.
Official identification.
Clear description of the right to exercise.
Documents related to the application (where applicable).
The Company will respond within the time limits set by law.
- Retention of Data
Personal data will be kept only for the time strictly necessary to comply with:
The provision of services.
Tax, customs and regulatory obligations.
Contractual responsibilities.
Legitimate business interests of the Company.
After the retention period, the data will be securely deleted.
- Use of Cookies and Similar Technologies
Our website and platforms may use:
Essential cookies
Performance cookies
Web beacons
Traffic analysis tools
You can disable cookies from your browser. However, certain functions may be affected.
- Changes to the Privacy Policy
The Company reserves the right to make changes to this Policy to comply with legal, regulatory or internal improvements updates. Such changes will be made available on our website or by direct notice to the holders, where applicable.
- Contact
For any questions related to this Policy or the processing of your personal data, you may contact our Privacy Officer:
Contact:
Telephone
📞 +52 56 6152 7154
✉️ operations@clearway.com.mx
Address – Mexico
📍 Prado Sur 150, Office 1, Building P
Lomas de Chapultepec V Section
Miguel Hidalgo, C.P. 11000
Mexico City, Mexico
Address – Pachuca
📍 Nicolas Bravo 100, Centro, CP 42000,
Pachuca de Soto, Hidalgo
Address – United States
📍 33 SW 2nd Ave, Suite 1202
Miami, FL 33130-1585
United States
Website
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